I do not have sound on my computer. My motherboard is a AV41V10. What do I do to fix

Computer Profile Summary
Computer Name: Mom (in HOME) — mom
Profile Date: Wednesday, September 17, 2008 8:12:48 AM
Advisor Version: 7.2x
Windows Logon: Mike

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Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. Chipset-AV41
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.70 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Chipset-AV41
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 11/01/2001
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
72.45 Gigabytes Hard Drive Free Space

CDWRITER IDE1610 [CD-ROM drive]
SONY CD-ROM CDU5211

ST380021A [Hard drive] (80.03 GB) -- drive 0, s/n 3HV42FD6, rev 3.19, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' is Empty
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 80.02 GB 72.45 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accountslast logon
Mike 9/17/2008 6:48:33 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation) [Display adapter]
HP MX75 [Monitor] (15.7"vis, s/n THLFU16454, November 2002)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x) MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
HSP56 Micromodem


Intel 8255x-based PCI Ethernet Adapter (10/100)
primary Auto IP Address: 72.199.4.241 / 22
Gateway: 72.199.4.1
Dhcp Server: 172.19.97.22
Physical Address: 00:A0:C9:20:BB:00

Networking Dns Servers: 68.105.28.12
68.105.29.12
68.105.28.11
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (3x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q885836- Important (details...)
Q887472- Moderate (details...)
Q890859- Important (details...)
Q893756- Important (details...)
Q896358- Critical (details...)
Q896423- Critical (details...)
Q899587- Moderate (details...)
Q900725- Important (details...)
Q902400- Important (details...)
Q905414- Moderate (details...)
Q905749- Important (details...)
Q908531- Critical (details...)
Q911280- Important (details...)
Q911927- Important (details...)
Q913580- Low (details...)
Q914388- Critical (details...)
Q918118- Important (details...)
Q920683- Critical (details...)
Q923191- Critical (details...)
Q924270- Low (details...)
Q924496- Moderate (details...)
Q924667- Important (details...)
Q925902- Critical (details...)
Q926255- Important (details...)
Q927779- Critical (details...)
Q928255- Important (details...)
Q928843- Critical (details...)
Q930178- Critical (details...)
Q933729- Important (details...)
Q934062- Important (details...)
Q935839- Critical (details...)
Q936021- Critical (details...)
Q936181- Critical (details...)
Q936782- Important (details...)
Q936960- Important (details...)
Q938464- Critical (details...)
Q941569- Critical (details...)
Q943055- Critical (details...)
Q943460- Critical (details...)
Q944338- Critical (details...)
Q945553- Important (details...)
Q946648- Important (details...)
Q946983- Critical (details...)
Q948590- Critical (details...)
Q950113- Important (details...)
Q950114- Important (details...)
Q950130- Critical (details...)
Q950760- Moderate (details...)
Q950974- Important (details...)
Q951338- Important (details...)
Q951546- Important (details...)
Q951596- Important (details...)
Q951748- Important (details...)
Q951808- Important (details...)
Q951944- Important (details...)
Q953838- Critical (details...)
Q954154- Critical (details...)
Q954326- Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP3 (SP3)
Windows XP
SP10
passed verification MSCOMPPACKV1 on 9/17/2008 (Microsoft Comp

first make sure your sound is not muted second make sure that you have the speeks pluged into the correct jack usualy the green jack make sure speakers are pluged in and on and volume up... if this does not work you may need drivers for the sound card. have you re-installed windows? if you need addtional help feel free to email me.